1. Introduction
Welcome to the Privacy Policy of hayâlhânePHOTOGRAPHY (https://hayalhanephotography.com/). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website or use our Services.
2. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Your name, email address, phone number, and shipping address (if you place an order for printed photographs).
- Account Information: If you create an account on our Website, we may collect your username and password.
- Payment Information: When you make a purchase, we collect necessary payment information (e.g., credit card details) through our secure payment processor, PayTR. We do not directly store your full credit card details on our servers.
- Order Information: Details of the products and services you purchase from us.
- Usage Data: Information about how you use our Website, including your browsing activity, IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Communication Data: Records of any communication you have with us, including emails and customer service inquiries.
- Marketing Preferences: Information about your preferences for receiving marketing communications from us.
- User-Generated Content: Any content you submit to our Website, such as reviews or comments.
3. How We Collect Your Information
We collect your personal information in the following ways:
- Directly from You: When you create an account, place an order, subscribe to our newsletter, contact us through email or contact forms, or submit user-generated content.
- Automatically: Through cookies and other tracking technologies when you browse our Website. These technologies help us collect Usage Data.
- From Third-Party Service Providers: Such as our payment processor (PayTR) to process your payments securely.
4. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders for digital and printed photographs.
- To manage your account and provide customer support.
- To communicate with you about your orders, inquiries, and important updates regarding our Services and Products.
- To personalize your experience on our Website and tailor content to your interests.
- To send you marketing communications (e.g., newsletters, promotional offers) if you have opted in to receive them. You can opt out at any time.
- To improve our Website, Services, and Products based on user feedback and usage patterns.
- To monitor and analyze Website usage and trends.
- To detect, prevent, and address technical issues, security breaches, or fraudulent activities.
- To comply with legal obligations.
5. Disclosure of Your Information
We may disclose your personal information to the following categories of recipients:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processing(PayTR), shipping companies for delivering printed photographs, email marketing providers, and website analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Authorities: If required by law, legal process, or a government request, we may disclose your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using secure server infrastructure.
- Implementing encryption technologies (such as SSL) to protect sensitive information transmitted online.
- Regularly reviewing and updating our security practices.
- Ensuring our third-party service providers also maintain adequate security measures.
While we strive to protect your personal information, please understand that no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we will keep order information for as long as needed for tax and accounting purposes. Account information will be retained as long as your account is active.
8. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- The right to access: You can request a copy of the personal information we hold about you.
- The right to rectification: You can request that we correct any inaccurate or incomplete personal information.
- The right to erasure (to be forgotten): You can request that we delete your personal information, under certain circumstances.
- The right to restrict processing: You can request that we limit the processing of your personal information, under certain circumstances.
- The right to data portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- The right to object: You can object to the processing of your personal information for certain purposes, such as direct marketing.
- The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.
- Rights related to automated decision-making: You may have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
9. Cookies and Tracking Technologies
Our Website uses cookies and other tracking technologies (e.g., web beacons, pixels) to collect Usage Data and enhance your browsing experience. Cookies are small text files that are stored on your device. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).
We use cookies for purposes such as:
- Essential Cookies: To make our Website function properly (e.g., maintaining your session).
- Performance/Analytics Cookies: To analyze how users interact with our Website (e.g., which pages are visited, how long users stay).
- Functionality Cookies: To remember your preferences (e.g., language settings).
- Marketing/Advertising Cookies: To track your browsing activity and show you relevant advertisements (if applicable).
You can control and manage cookies through your browser settings. You can typically block or delete cookies, or set your browser to notify you when cookies are being sent. Please note that disabling certain cookies may affect the functionalityof our Website.
10. Links to Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our Website and Services are not intended for children under the age of [16]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will postany changes on this page and update the “Effective Date” at the bottom. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[e-mail: inceperde@gmail.com] [tel:+908508850566]
[address: Yesildere mh. Alacam cd. 49A/44 55200 Samsun/Türkiye]
Effective Date: May 3, 2025